Everything you need to plan your visit with confidence — adjust the app, read about access at the venue, and find support on the day.
Visiting The Grammar
The Grammar — accessibility information
Find out about entering the building, toilets, seating, sensory needs and getting around. These are details about the venue, not your app display settings.
The essentials at a glance
Step-free entrance
A ramp provides step-free access to The Grammar from Car Park 2.
Accessible toilet
There is an accessible toilet inside The Grammar.
Parking
The lower car park can be used. Car Park 2 is closed to public vehicles for the event.
Quieter space
The Quiet & Sensory Space is in the signposted Meeting Room, between the entrance and main hall.
This is a short summary. Read the details below for route information, possible limitations and further support.
Full accessibility details
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Step-free access into The Grammar is available via the ramp from Car Park 2. Visitors who cannot or would prefer not to use the stairs can use the ramp to access the venue.
Car Park 2 will be closed to public vehicles during the event to help keep the area around the entrance clear and safer for people arriving and leaving.
Access to the event is via Car Park 2. Car Park 2 will be closed to public vehicles during the event, helping to keep the entrance area clear and safer for visitors. Access into the venue is available by both stairs and a ramp.
An accessible toilet is available at The Grammar for visitors who require it.
There are also separate male and female toilets within the venue.
Parking is available in the bottom car park. Visitors can then make their way from the bottom car park towards Car Park 2 and the event entrance.
Car Park 2 will be closed to public vehicles during the event.
Additional public parking is available around Heanor town centre, including Wilmot Street and Heanor Antiques Centre. Please check the signs at individual car parks for any restrictions, opening times or charges.
Seating will be available throughout the event, and visitors are welcome to sit and take a break whenever they need to.
The indoor Quiet & Sensory space is in the signposted Meeting Room, between the entrance and the main room. The first-aid gazebo in the courtyard is also a place to approach for support if you feel unwell or need a moment to pause.
There is no expectation to take part in every activity. Visitors are welcome to enjoy the event at their own pace.
Entry into The Grammar and the indoor event areas is ticket-based. Visitors will need a valid A Seat at the Christmas Table ticket to enter the building.
Once inside, ticket holders can access the main event areas, including activities, entertainment, the Quiet & Sensory space, refreshments and other included experiences.
Access into the building from Car Park 2 is available using either the stairs or ramp.
Directional signage will be displayed throughout the event, including signs to the Meeting Room (Quiet & Sensory space) between the entrance and the main room. The first-aid gazebo will be in the courtyard, and first aiders will also move around the event. Members of the Dreamscape team will be available if you need help finding somewhere or navigating the venue.
A Seat at the Christmas Table has been planned with different sensory needs in mind.
The event may include music, live entertainment, Christmas lights and decorations, food smells, conversations and periods where some areas become busy or noisy.
The designated Quiet & Sensory space is the Meeting Room inside The Grammar, between the entrance and the main room. The Meeting Room will be signposted. Anyone needing a calmer environment or a break can use this indoor space.
There will also be a separate first-aid gazebo in The Grammar courtyard. Visitors who feel unwell or need a moment to pause can ask for help there. First aiders will also walk around the event to help where needed.
You are welcome to use your own sensory aids, including ear defenders, headphones and fidget items.
There is no pressure to take part in everything. You can move around the event at your own pace, take breaks and return when you feel ready.
If things become overwhelming, look for the “Need a Quieter Moment?” information in the app or speak to a member of the Dreamscape team.
We want you to feel comfortable asking for help at any point during your visit.
Members of the Dreamscape team will be available throughout the event to help with directions, finding quieter spaces or accessing different areas of the event.
Professional first aid cover will be provided by Pride Solutions – Events & Training. Their first-aid gazebo will be based in The Grammar courtyard, and first aiders will also walk around the event to assist wherever needed. Visitors who feel unwell or need a break may approach the courtyard first-aid gazebo or speak to a roaming first aider. The indoor Quiet & Sensory space is in the signposted Meeting Room, between the entrance and the main room. Carlin Security Services will be supporting event security.
If you need assistance, please speak to a member of the Dreamscape team, first aid team or security team.
Visitors are welcome to attend with the support they need, and we encourage you to contact us before the event if there is something we can help you plan for in advance.
The Grammar is an older building, so some areas may have accessibility limitations.
There are stairs leading from Car Park 2 towards the venue, with ramp access also available for visitors who need or prefer a step-free route.
Some parts of the event may become busy, particularly around activities, entertainment and food service areas.
We will aim to keep routes and access points clear throughout the event, with signage to help visitors navigate the venue.
An event map will also be available in the A Seat app, showing key areas including entrances, stairs and ramp access, toilets, the accessible toilet, Quiet & Sensory space, activities, entertainment, refreshments and food areas. This will help you plan your route before and during your visit.
The map will be updated as the final event layout is confirmed, so please check the app again closer to the event.
If you are unsure about accessing a particular area or need help finding the most suitable route, please speak to a member of the Dreamscape team and we will help wherever possible.
We want you to have as much information as possible before arriving, so you can plan your visit in a way that works for you.
Accessibility information in the A Seat app will continue to be updated as final event arrangements are confirmed. This includes information about access, parking, quieter spaces, the venue layout and event map.
You do not need to take part in everything, stay for the whole event or experience the day in a particular order. You are welcome to enjoy A Seat at the Christmas Table at your own pace.
If you have an accessibility requirement, need additional information before attending or are worried about any part of your visit, please contact Dreamscape Community Connections C.I.C. before the event.
We will do our best to help you plan ahead and make your visit feel as comfortable and manageable as possible.
First Aid and Security support will be available during the event. You can also approach a Dreamscape team member at any time — the Dreamscape team will be wearing Dreamscape event hi-vis so they’re easy to spot.
First Aid: Pride Solutions – Events & Training. Find the first-aid gazebo in The Grammar courtyard or ask a roaming first aider for help.
Security: Carlin Security Services. Find security at the main entrance or speak to a roaming team member.
🚑 First Aid Cover
Professional first aid cover for A Seat at the Christmas Table will be provided by Pride Solutions – Events & Training.
The first-aid team will have a gazebo in the courtyard at The Grammar, and first aiders will also walk around the event. If you or someone with you feels unwell, is injured or needs medical assistance, visit the first-aid gazebo, speak to a roaming first aider or ask a Dreamscape team member for help.
The separate indoor Quiet & Sensory Space is in the signposted Meeting Room inside The Grammar.
Provider: Pride Solutions – Events & Training
Available throughout the event · Sunday 22 November 2026 · 12:00–7:30pm
Security support for A Seat at the Christmas Table will be provided by Carlin Security Services.
Security will be based at the main entrance to The Grammar, with team members also walking around the event. If you have a safety or security concern, speak to the security staff at the entrance, a roaming security team member or a Dreamscape team member.
Provider: Carlin Security Services
Sunday 22 November 2026 · 12:00–7:30pm
